Service & Support
Origination and Operations
Our top priority is making it easy for you to do business, and most importantly, succeed in your business.
Rate Assistance
- Scenario Desk and Deal Desk Teams available 7 a.m.–7 p.m.
- Calculate income and run loan scenarios
- Look and Lock™ program to lock a TBD file for 60 and 90 days
Lending Library
- Easy access to all Supreme guidelines and product information
- Policies and procedures
- Loan matrices, job aids, and worksheets
- Reference guides
- Broker resources
Program Finder
- Quick search for the best products
- Transparent pricing quotes
- Simple side-by-side loan comparison
Expert In-House Processing, Underwriting, Closing, and Funding Teams
- Dedicated teams to review and process Condo, Jumbo, and Renovation loans
- Delegated national processing for Bond loans
- Closing “911 Team” of specialized managers to resolve issues immediately
- Express funding through trusted partnerships with title companies
- 2-hour average Trust and Power of Attorney (POA) review
National Production Services (NPS)
- Fee-for-service options for loan origination, production support, set-up, and processing
- Interstate Lending Group portal
- Licensed in every state of Supreme’s footprint
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Sales Advisory Group
Forum to connect leaders in the field with the Leadership Team to discuss issues and ideas for improvement that impact our Sales teams.
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New Tech Committee
A committee comprised of Sales Leaders who suggest and prioritize technology enhancements to benefit our Sales teams.
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Management Meetings
Monthly calls for Sales Leaders and the Leadership Team to discuss company results and initiatives.
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Accessibility
Frequent and ongoing communication occurs between our Sales Leaders and Leadership Team.
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